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Avawia Tours

Your Premium 24/7 Airport Travel Solution in Sri Lanka

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

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Privacy Policy

Last Updated: June 21, 2025

Avawia Tours ("we", "us", or "our") operates the avawiatours.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

  • Personal Identification Information: Name, email address, phone number, physical address, passport information, and payment details.
  • Travel Information: Flight details, accommodation preferences, tour selections, and special requirements.
  • Usage Data: Information about how you access and use our Service (IP address, browser type, pages visited, time spent).
  • Cookies and Tracking Data: We use cookies to track activity and hold certain information to improve user experience.

How We Use Your Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To process your bookings and payments
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis to improve our Service
  • To monitor usage of our Service
  • To detect, prevent and address technical issues

Data Protection

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. All transactions are processed through a secure gateway provider and are not stored on our servers.

Third-Party Services

We may employ third-party companies to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Your Rights

You have the right to:

  • Access, update or delete your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request portability of your personal information

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Our Head Office

If you have any questions about this Privacy Policy, please contact us:

Email:
samanthakuma7@gmail.com
Phone:
+94 77 077 1977